WaveStamp offers a 7-day free trial on all paid plans so you can try the full product before being charged. Because of this, our general policy is that all sales are final after the trial period ends.
All new Pro and Founding Member subscribers receive a 7-day free trial. You will not be charged during this period. If you cancel before the trial ends, you owe nothing.
Once your free trial has ended and your first payment has been processed, we do not offer refunds for that billing period. This applies to both monthly charges and any partial month of service.
We will review refund requests in the following situations:
To request a review, contact us within 7 days of the charge in question.
You can cancel your subscription at any time from your account menu. After cancellation, you retain full Pro access through the end of your current billing period. You will not be charged again after that.
The Founding Member rate ($3/month) is locked in for as long as your subscription remains continuously active. If you cancel and resubscribe, the Founding Member rate is not guaranteed to be available.
Email support@wavestamp.app with your account email and a description of the issue. We respond within 2 business days.